Shipping

Version 1.0 Updated 20/12/2016

Estimated Shipping Delivery Times:

USA: 3-5 business days

Canada: 5-10 business days

Worldwide: 10-20 business days

Your order will be sent out on average within 3 days of ordering.

Options will appear at checkout suitable to your shipping location.

International Shipping:

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. So, although it is unlikely we do not take responsibility for customs fees.

Order Never Arrived:

If your order didn’t end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost, sorry.

If the shipping address was correct, get in touch with us at support@bfreealpine.com noting your order number so we can track it down and see what can be done to make sure you get your product.

Please read our Terms of Service, Returns, and Privacy policy